Meet Our Staff
Howard Albert
Howard, the president of Arctic Air, has over 34 years of experience in the HVAC industry. At the same time, he holds a master’s degree in Math Education from CUNY. He started Arctic Air in 1977 and has grown it to be one of the largest HVAC companies in the area. You will either catch Howard in the field or on the phone with customers because that is the personal service his customers have grown to expect and love from him. Call today to set up an appointment with him and see how you can save.
Ross Albert
Ross is the second generation at Arctic Air Conditioning. He is a graduate of George Washington University and holds a bachelor’s degree in Finance. He has been with Arctic now for eight years and is a comfort advisor handling, estimating, and advising customers with their new installation purchases. He is also a part of the management team and deals with technicians for day-to-day operations. Call today to set up an appointment with him and see how you can save.
Herb Himsel
Starting at Arctic in 1996, Herb worked in almost every aspect of the business. He started as a service technician where he later became the Service Manager. He has teamed up with the installation department where he specialized in the design and installation of hydronic heating systems. Today, Herb is Arctic’s Technical Manager where he manages Arctic Air University, the company’s in-house training program. This school was developed from Herb’s vision and passion for training. All new employees learn the history of Arctic Air Conditioning as well as detailed, hands-on, skills that include service troubleshooting techniques and installation skills. Herb has 37 years of industry experience and is NATE certified in air conditioning, installation, and service. He brings this knowledge into the classroom with him every day.
Joe Machu
Joe started working for Arctic in 1999 at their old shop on Vanderburg road in Marlboro. He was hired as a mechanic and accepted the job after talking with Howard and Paulette in the garage behind the office. He knew that there was something special about them and thankfully he was correct. He made one of the best decisions of his life when accepted his job at Arctic which down the road would turn into a career. He had previously worked at other HVAC companies, but none of them compared to Arctic. About 17 years later he became the installation manager. Finally, he had reached his current position as General Manager. The Alberts have always treated him like a member of their family. They are amazing people with amazing values. He is very proud to call Arctic his home. Arctic is a company you can trust.
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